Provider Listing Agreement — Terms & Conditions

1. Parties

This agreement ("Agreement") is between the provider identified in the listing application ("Provider," "you") and Wilde West LLC, an Arizona limited liability company operating TrenchlessRepair.com ("the Directory," "we"), 20403 N Lake Pleasant Rd, Suite 117, Peoria, AZ 85382.

2. Service

The Directory provides advertising & marketing services: a featured provider listing on TrenchlessRepair.com for your approved market, exclusive routing of customer leads originating in that market, a Featured Provider badge and backlink, and periodic performance reporting. Listings are limited to a small fixed number of providers per market.

3. Activation & card authorization

Your listing is published in pending mode upon approval and becomes fully live when you complete a one-time $0 card authorization. By completing the card authorization you expressly authorize TrenchlessRepair.com and Wilde West LLC to charge your card for services rendered under this Agreement. No charge is made at authorization; your card is securely stored by our payment processor (Stripe).

4. When billing begins

You are charged nothing until the Directory produces for you. Billing begins on the first to occur of:

• Your first lead — a customer inquiry from your market delivered to you by the Directory; or
• Your first contact via your listing — a phone call initiated from your live listing, or a quote request submitted through your live listing online.

On that date your subscription starts, your card is charged, and the term in Section 6 begins (the "Billing Start Date").

5. Fees — two ways to subscribe

• Introductory rate: $199 per month with a 12-month service agreement (12 monthly payments). This is the rate offered at activation.
• No agreement: $299 per month, month-to-month — the normal rate, cancel with 30 days' written notice.
• After a completed 12-month introductory term, your listing continues month-to-month at the locked $299/month rate — never the $349 standard rate for new providers.
• There are no per-lead fees, no setup fees, and no percentage of your jobs — ever.

6. Term — 12-month advertising & marketing contract

By completing the card authorization at the $199/month introductory rate you are entering into a 12-month contract for advertising & marketing services with Wilde West LLC / TrenchlessRepair.com. The term runs 12 months from the Billing Start Date. Monthly fees for the full 12-month term are due; if payment fails or is canceled mid-term, the remaining balance of the term remains payable. After the initial term, the Agreement continues month-to-month at your locked $299 rate and you may cancel with 30 days' written notice to admin@trenchlessrepair.com. Providers on the month-to-month $299 rate have no term commitment and may cancel with 30 days' written notice at any time.

7. Exclusive lead routing

Each lead originating in your market is routed to exactly one provider. Leads routed to you are never simultaneously sold or distributed to competing providers. The Directory does not guarantee any specific volume of leads; Section 4 ensures you pay nothing until leads or contacts actually begin.

8. Your listing content

You warrant that the business information you provide (license number, insurance status, service claims) is accurate and that you hold all licenses required to perform the advertised work in your market. You grant the Directory the right to display your company name, logo and provided content in your listing and related marketing. We may decline or remove content that is inaccurate, unlawful or misleading.

9. Suspension & removal

The Directory may suspend a listing for failed payment (Stripe retries automatically first) and may remove a listing that violates Section 8. If we remove your listing without cause, no further monthly fees accrue and any prepaid unused amounts are refunded pro-rata.

10. Disclaimers & liability

The Directory is an advertising & marketing service, not a party to any contract between you and your customers. We do not supervise, inspect, direct or control your work, and we make no warranty to any customer regarding it. To the maximum extent permitted by law, Wilde West LLC's total liability under this Agreement is limited to the fees you paid in the three months preceding the claim, and we are not liable for indirect, incidental, consequential, special or punitive damages, or for lost profits or lost business opportunity.

We do not guarantee any particular number, quality, or conversion rate of leads. Lead volume depends on search demand, seasonality and your own response time, none of which we control.

11. Your work, your responsibility — indemnification

You perform the work; you carry the risk of the work. You agree to defend, indemnify and hold harmless Wilde West LLC, TrenchlessRepair.com, and their owners, officers, employees and agents from and against any and all claims, demands, damages, losses, liabilities, judgments, settlements, costs and expenses (including reasonable attorneys' fees) arising out of or relating to:

• any work you perform, quote, schedule, delay, or decline to perform for a customer, including property damage, personal injury, code or permit violations, and warranty claims;
• your negligence, misconduct, or breach of this Agreement;
• your lapse, suspension or absence of any required license, bond, registration or insurance;
• any claim that your listing content, marks, photographs or service claims are inaccurate, misleading, or infringe a third party's rights; and
• your handling of customer information after it is delivered to you, including any claim under a telemarketing, texting, e-mail or privacy law arising from how you contact a customer.

This obligation survives termination of this Agreement. We will notify you of any claim for which we seek indemnity and you may control the defense with counsel reasonably acceptable to us, provided you may not settle any claim in a way that imposes obligations on us or admits our fault without our written consent.

12. Insurance & licensing

Throughout the term you will maintain, at your own expense, the licenses and registrations required to perform the advertised work in your market, plus commercial general liability insurance of not less than $1,000,000 per occurrence and any workers' compensation coverage required by your state. You will provide a certificate of insurance within ten (10) business days of our request. Letting a required license or policy lapse is grounds for immediate removal of your listing under Section 9.

13. Dispute resolution — talk, then mediate

Neither of us wants to spend more on a dispute than the dispute is worth. So before either party files suit, we agree to this ladder:

1. Direct discussion (30 days). The complaining party sends a written description of the dispute and the resolution it wants to the other party's contact address. Both parties will confer in good faith for thirty (30) days.
2. Mediation. If that fails, the parties will submit the dispute to non-binding mediation before a single mediator in Maricopa County, Arizona, jointly selected or, failing agreement, appointed by a recognized mediation service. Each party bears its own costs and the parties split the mediator's fee equally.
3. Court. Only after mediation concludes, or if the other party refuses to participate within sixty (60) days of a written mediation request, may either party file suit in the courts identified in Section 14.

Nothing in this Section prevents either party from seeking injunctive relief to protect intellectual property or confidential information, or from bringing an individual claim in small-claims court. Steps 1 and 2 do not apply to our collection of undisputed unpaid fees.

14. Governing law

This Agreement is governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. Venue for any dispute is Maricopa County, Arizona, and both parties consent to that jurisdiction.

15. Entire agreement

This Agreement, together with the listing application you submitted and the checkout authorization you accepted, is the entire agreement between the parties on this subject and supersedes prior discussions. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.

16. Contact

Questions about this Agreement: admin@trenchlessrepair.com.